We will try to help as best as we can with your
downloads. If you are unfamiliar with Microsoft Access or Shape files you should probably investigate basic use of these applications on your own first. This is due to the nature of the applications.
If you do not have Microsoft Access you can download Open Office as a substitute. You will have to read on how to open MS database in Open Office.
We do not support MS Access or Open Office, so if you are having technical difficulties please contact Microsoft or Open Office.
With that said, most problems can be fixed quickly.